Welcome

open house - dog wearing sunglasses

We are Celebrating!

Our hospital was recently evaluated on almost 900 rigorous veterinary standards of excellence.  We are proud to be one of the 15% of AAHA accredited hospitals in the United States and Canada.

Our Values

Animal Care Associates, Inc. is a full service veterinary hospital and boarding facility in Charleston, WV.

It is our desire to be of service to your pet and you; to provide the highest quality medical and surgical care, to offer information, advice and assistance whenever needed in a kind and compassionate manner. 

We endeavor to treat your pet with the same attitude that we would if the pet were our own.  We want to serve clients that desire this type of service for their family pets. 

Our Services

We provide quality pet care for dogs, cats, birds, and also exotic animals including: ferrets, iguanas, snakes and other reptiles, rabbits, hamsters, pocket pets and many others.

Some services we offer:
Avian/Exotic Medicine, Behavioral Medicine, Boarding, Cardiology, Dentistry, Dermatology, Digital Radiography and Telemedicine, Endoscopy, Geriatric Medicine, Internal Medicine, Microchipping, Nutritional Counseling, Soft Tissue Surgery, Pain Management, Ultrasonography, Wellness Clinic

Our Hours

Office Hours

Monday - Friday
7:30am to 7:30pm

Saturday
8:00am to 4:00pm

Sunday
9:00am to 3:00pm

Doctor Hours

Monday – Friday
9:00am to 1:00pm

3:00pm to 7:00pm

Saturday
9:00am to 3:00pm

Our News

Latest Facebook Post

 

About Us

Quality Care for Your Pets

ACA FacilityAnimal Care Associates, Inc. is an award winning facility that was designed by the owner Dr. Paul G. Gunnoe. It was built in 1993 and is 7,500 square feet. The hospital is two stories, the upper floor consists of the main hospital area and the lower floor is our boarding facility.

You are invited to inspect our hospital and boarding kennels. We welcome visitors, but please check with the receptionists if you would like a tour of our facilities.

Veterinarians

Paul G. Gunnoe, DVM (Owner)

Paul GunnoeDoctor Gunnoe was born in Charleston, West Virginia. He attended West Virginia University/Tech. and West Virginia University during his undergraduate years, receiving a Bachelor of Science Degree. He earned his Doctor of Veterinary Medicine Degree from Tuskegee University in Alabama in 1981, graduating with honors. During his years at Tuskegee, Dr. Gunnoe developed his interest in surgery (soft tissue and orthopedic).

In 1984 he founded Animal Care Veterinary Hospital. Starting out as a solo practitioner, the hospital has since grown into a four doctor practice. As the practice continued to grow, he moved into our new hospital in 1993 and shortened the name to Animal Care Associates. Animal Care has always treated a wide variety of animals including dogs, cats, birds  and exotics. We continue this commitment today.

Dr. Gunnoe is an active member of the American Veterinary Medical Association, American Animal Hospital Association, West Virginia Veterinary Medical Association.

Dr. Gunnoe is now enjoying retirement with his wife Robin and three children in South Charleston. His menagerie consists of a dog, cats, chickens, ducks, swans and fish.

Jeffery K. Patton, DVM (Owner)

Jeffery PattonDoctor Patton was born in Shady Spring, West Virginia. He did his undergraduate work at Marshall University and earned his Doctor of Veterinary Medicine Degree from The Ohio State University in 1994.

It was at Ohio State that Dr. Patton decided to work with Exotic animals. As a student he studied at both the Columbus Zoo and The Ohio State University Exotic Outpatient Clinic in order to further his knowledge in exotic medicine. In addition, he spent a month at the Honolulu Zoo in Hawaii studying dozens of exotic animals including: chimpanzees, black and white rhinoceros, cheetahs, giant tortoises, and flamingos to name a few. Dr Patton now works with birds, reptiles, hamsters and numerous other animals in addition to dogs and cats.

He is an active member of the Association of Avian Veterinarians, American Veterinary Medical Association, West Virginia Veterinary Medical Association and American Animal Hospital Association.

He and his wife Monica work together at Animal Care Associates, Inc. Monica is a Registered Veterinary Technician and Head Technician. She is the founder and current President of the West Virginia Association of Veterinary Technicians. They are both clinical instructors at Carver Career Center Veterinary Technician Program.  They reside in Charleston and share their home with; five birds, two dogs, and a turtle.

Mark D. Webster, DVM

Mark WebsterDr. Webster grew up in Teays Valley, West Virginia, and has been interested in Veterinary Medicine since he was five. He and his parents trained dogs and exhibited them in Obedience for 15 years. Scruffy, the first dog he trained, was an intelligent and headstrong terrier that became the eighth Cairn registered by the American Kennel Club to earn a Utility Degree. Volunteering at the local Animal Shelter gave him first hand experience with the overcrowding, disease and funding problems that plague the shelter system.

Dr. Webster's formal education included a Bachelor of Science in Animal Science from West Virginia University and his Doctor of Veterinary Medicine from The University of Georgia in 1991. He is an active member of the American Veterinary Medical Association, West Virginia Veterinary Medical Association and the American Animal Hospital Association.

His wife Toni and his three children also love animals. They have a menagerie which includes dogs, cats, and iguana, a chinchilla, and a ferret.

Beth Tackett, DVM

Beth TackettDoctor Tackett was born in Columbus, Ohio. She attended The Ohio State University for her undergraduate training, earning Bachelor's degrees in both Biology and Zoology. She earned her Doctor of Veterinary Medicine degree from The Ohio State College of Veterinary Medicine, graduating with honors.

After graduating from school, Dr. Tackett completed an internship at the Metropolitan Veterinary Hospital in Copley, Ohio. During this time, she worked with veterinary specialists in the areas of surgery, emergency medicine, internal medicine, ophthalmology, and cardiology.

Dr. Tackett currently lives in Dunbar with her husband and their dog, Annie

Catherine Robinson, DVM

Catherine Robinson “Dr.Cat” as she is known at Animal Care Associates was born on a farm in Steeleville, Illinois.  Growing up she was active in 4-H with horses, livestock, dogs, cats, rabbits and chickens.

She knew that she wanted to be veterinarian since 1st grade and worked as a veterinary assistant with a hometown vet while attending school.

Dr. Robinson has a Bachelors of Science in Agriculture from Murray State University in Murray, Kentucky on scholarships, while simultaneously completing a Veterinary Technician Program.   She attained her Doctor of Veterinary Medicine from the University of Illinois, taking extra rotations in Oncology.

After graduation she worked for 5 years at a small animal practice in Evansville Indiana before moving to Shady Spring, WV and working at New River Animal Hospital in Nimitz, WV for 3 years.

Dr. Robinson now resides in Hurricane, WV with her husband Josh, dog Eli and three cats.  She enjoys traveling, hiking, and quilting.  She will also be teaching at Carver Career Center’s Veterinary Technology Program in 2013.   

 

 

Staff

Registered Veterinary Technicians

Monica Patton, RVT; Elizabeth Mullins, RVT; Carmel Gray, RVT;  Crystal Queen, RVT

Managers

Robin Gunnoe, Monica Patton RVT, Pat Thomas

Client Services Manager-Shanae Mace 

Patient Services Manager-Elizabeth Jernigan, RVT

Kennel Manager-Pam Higginbotham

Receptionists

Shanae, Mari, Melissa, Courtney, Teresa

Veterinary Assistants

Heather, Tina, Jessica, Kimberly, Nate 

Animal Caretakers

Pam, Devonda, Christy, Devin, Rae, Beth

 

Patients

We are AAHA-Accredited! What this means to you and your pet.

AAHA logo

We are committed to you and your pet

We understand that your pet holds a valued place in your life and your heart so we have made it our goal to respect and honor that special bond by providing the best possible care for your pet. As part of that goal we have chosen to be accredited by the American Animal Hospital Association (AAHA) and have our hospital measured against the most rigorous published standards in the industry.

 

Who is AAHA?

AAHA was founded in 1933 and is the only association that provides voluntary accreditation to companion animal hospitals. We are one of approximately 3,000 veterinary hospitals in the United States and Canada that are AAHA-accredited and have made a commitment to meeting the highest standards of veterinary care.

 

What are the Standards of Accreditation?

The AAHA Standards of Accreditation are widely used as benchmarks to measure excellence in veterinary medicine. Our hospital has been successfully evaluated by an outside consultant on over 800 standards that directly correlate to the care we are providing your pet. The standards are periodically reviewed and updated to ensure they remain consistent with changes in veterinary medicine and technology.

To maintain our accredited status and to make sure we are keeping up with industry updates, we are evaluated every three years.

 

We set our standards high so that we can provide you and your pet(s) the highest quality of care and service

To be accredited by AAHA, our hospital must demonstrate an exceptional level of medical care and client service. AAHA's standards cover every aspect of our hospital to assure your satisfaction with the level of care both you and your pet receives.

Here are a few examples of how AAHA's standards impact you and your pet. The standards require us to provide diagnostic services (x-ray and laboratory) so that we can quickly and accurately diagnose your pet. Not only that but because we have an onsite pharmacy (another standards area) we can begin treatment immediately. AAHA standards also require that medical records be thorough and complete which us better understand your pet's medical history and how past health issues might be impacting their current medical status.

We are proud to be an AAHA-accredited practice and believe this helps keep us in the leading edge of veterinary medicine and helps us stay focused on continuous improvement to assure we can offer the quality and range of services you expect and deserve for your pet.

 

How the standards help you and your pet(s)

Choosing an AAHA-accredited hospital for your pet's medical care assures you that the hospital you have selected has staff, equipment, medical procedures, and facilities that AAHA believes are important for the delivery of high quality veterinary care.

 

For more information about pet health care or AAHA accreditation, feel free visit www.healthypet.com

 

We are evaluated in these areas:

  • Anesthesia
  • Client Service
  • Contagious Disease
  • Continuing Education
  • Dentistry
  • Diagnostic Imaging
  • Emergency / Urgent Care
  • Examination Facilities
  • Housekeeping and Maintenance
  • Human Resources
  • Laboratory
  • Leadership
  • Medical Records
  • Pain Management
  • Patient Care
  • Safety
  • Surgery
 
 

Contact Us

Get in touch: we want to hear from you!

Animal Care Associates, Inc.

840 Oakwood Rd. Charleston, WV 25314 

Phone: 304-344-2244

Email: petdoctor@acawv.com

Office Hours

Monday - Friday
7:30am to 7:30pm

Saturday
8:00am to 4:00pm

Sunday
9:00am to 3:00pm

Doctor Hours

Monday – Friday
9:00am to 1:00pm

3:00pm to 7:00pm

Saturday
9:00am to 3:00pm

Please note: the contact form is not an appropriate means of communication for emergencies and diagnoses.